1. Introduction
Welcome to ThermalFlow AI. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website thermalflowai.com, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic.
2b. SMS Communications
When you provide your phone number and opt in to receive SMS messages from ThermalFlow AI, we collect and use your phone number solely to send you appointment confirmations, booking reminders, and service-related notifications. You may opt out at any time by replying STOP to any message.
We do not share, sell, rent, or trade your phone number or SMS opt-in information with any third parties for their marketing purposes. Your consent to receive SMS messages is never shared with outside parties.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our products and services
Process payments and complete transactions
Communicate with you about updates, offers, or support
Analyze usage to enhance site performance and marketing
Comply with legal obligations
4. How We Share Your Information
We do not sell your personal data. However, we may share it with:
Service Providers:
Third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms).
Legal Compliance:
When required by law, or to protect our rights, property, or safety.
Business Transfers:
In case of a merger, acquisition, or sale of assets.
SMS Opt-In Data:
We do not share your SMS opt-in consent or phone number with any third parties. This information is used exclusively to send you messages you have requested from ThermalFlow AI.
5. Data Security
We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies in your browser settings
To exercise these rights, contact us at [email protected].
7. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
ThermalFlow AI
Email: [email protected]
Website: thermalflowai.com
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